Management of Global Large IT-Systems in International Companies

(in German: Management of Global Large IT-Systems in International Companies )

Intended learning outcomes:
Students are able to …

• understand the fundamentals of IT strategy and analyze its significance for businesses.
• describe methods for developing and implementing IT strategies.
• apply project management methodologies such as PRINCE2 and agile approaches in IT projects.
• understand multi-project management, program management and portfolio management in corporate environments.
• apply change management models such as ADKAR to manage organizational transformations.
• understand the importance of IT governance and compliance for corporate structures and regulatory requirements.
• describe stakeholder management and intercultural communication in global IT projects.
• identify risks and quality requirements in IT projects and develop appropriate control measures.
• explain data governance concepts and assess their significance for data protection, IT security, and regulatory compliance.
• describe the role of data quality, metadata management and master data management (MDM) in corporate IT.
• model, analyze, and optimize IT-supported business processes, particularly through the use of BPMN.
• understand Identity & Access Management (IAM) and evaluate its implementation in enterprises.
• explain security aspects such as authentication, authorization, Single Sign-On (SSO), and two-factor authentication (2FA), as well as best practices in enterprise security management.
• assess IT security strategies and cybersecurity measures, including risk mitigation techniques.
• understand the importance of reference data management and data integration for corporate processes.
• evaluate agile methodologies such as Scrum in IT transformation projects and compare them with traditional waterfall approaches.
• understand risk and quality management processes in IT environments, including testing methodologies, compliance frameworks, and risk mitigation strategies.
• analyze and apply IT service delivery models in Shared Service Centers.

Content:

• Business Process Management and Modeling
• Process Analysis and Optimization/Standardization
• Identity and Access Management (IAM)
• Quality and Risk Management in IT Operations
• Testing and Software Quality Assurance, including Documentation
• Agile vs. Waterfall Project Management in IT
• IT Service Delivery and Shared Service Center Management
• Project and Program Management (PRINCE2 i. a.)
• Stakeholder Management in IT Projects
• Change Management (ADKAR, Organizational and Employee Transformation)
• Data Governance (Strategy, Policies, Processes and Data Quality)
• IT Strategy – Business as a Driver for IT (Balanced Scorecard)
• IT Investments and Business Decision-Making
• Insights from Ongoing IT Projects by Public Accountants and IT Project Leads from Major International Companies

Workload:
56 contact hours + 124 h self study

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