Crafting Success: The Art of Business Process Management
(in German: Crafting Success: The Art of Business Process Management - )
Module-ID: FIN-INF-120493 |
| Link: | LSF |
| Responsibility: | Prof. Klaus Turowski |
| Lecturer: | Anastasija Nikiforova |
| Classes: | Lecture/Exercise: Crafting Success: The Art of Business Process Management |
| Applicability in curriculum: | - M.Sc. INF: Informatik - M.Sc. INGINF: Informatik - M.Sc. WIF: Wirtschaftsinformatik - M.Sc. DKE: Applied Data Science - M.Sc. DE: Human Factors - M.Sc. DE: Fachliche Spezialisierung - M.Sc. VC: Computer Science |
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Abbreviation
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Credit Points 6 |
Semester Winter |
Term 1. |
Duration 1 Semester |
Language english |
Level Master |
Intended learning outcomes:
Aspired teaching results: Students will learn:
· how to identify processes and organize them into an architecture;
· how to define performance measures and prioritize process improvement initiatives;
· how to capture business processes in the BPMN notation;
· how to analyze and re-design a process with respect to a set of performance objectives.
Students will get an overview of BPM tools for process automation and monitoring.
Content:
This course introduces key principles and methods of business process management along the entire lifecycle of business processes: from identification to redesign, automation and monitoring. The course emphasises the role of business process models as an instrument to understand and analyse business operations, and to drive the design of Information Technology solutions that support the execution of business processes. The course combines business and IT methods and is designed both for IT and business students.
Content description:
Business Process Management (BPM) is a well-established discipline with a rich body of methods and tools for channelling digital innovation and improving business performance from different perspectives. In this course, students will get an introduction to the body of these methods and tools.
Topics to be covered include:
· Introduction to BPM
· Process Identification and Architecture
· Basic Process Modeling in BPMN
· Advanced Process Modeling in BPMN
· Qualitative Process Analysis
· Quantitative Process Analysis
· Process Redesign
· Process Automation
· Process Monitoring & Mining
The course will alternate theory with practice. Every day, we will close with a hands-on practical session where students will apply the concepts they learned on a concrete example.
Workload:
60h lecture and exercise
120h independent work
| Type of examination: | Teaching method / lecture hours per week (SWS): |
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home work |
Lecture/Exercise (4 SWS) |
| Prerequisites according to examination regulations: | Recommended prerequisites: |
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keine |
| Media: | Literature: |
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Dumas, La Rosa, Mendling & Reijers:
Fundamentals of Business Process
Management (second edition), Springer |
Comments: